1. Information we collect
We may receive information you voluntarily provide when submitting a catering enquiry, a contact message or a meal-plan request. This may include your name, phone/WhatsApp number, email, event details, location, preferences and other information needed to respond.
2. How we use information
We use information to respond to enquiries, prepare quotations, organise services, communicate with customers, confirm requests and provide the requested service. We do not use information for unrelated purposes without an appropriate basis or consent where required.
3. Catering enquiries
Information submitted through the catering form may be used by our team to prepare a quotation and contact you. A catering enquiry is not, by itself, a final quotation or confirmed booking.
4. Meal box plans
When you request a meal box plan, information needed to process the request, including dates, selected plan, quantity, meals and indicated payment method, may be recorded for order management and confirmation.
5. Sharing information
We limit access to information to people and services needed to process your request, provide the service or maintain the website. We do not sell your personal data.
6. Security and retention
We apply reasonable measures to protect information stored in the system. Information is retained only as needed for the purposes for which it was collected, operational needs and applicable requirements.
7. Your requests
If you want to ask about, correct or request information concerning data you submitted, contact geral@cozinhadasmanas.com or use the contact details shown on the website.
8. Updates
This policy may be updated when the website, services or applicable requirements change. The version published on this page is the current reference.